Director, Business Support Services
Senior Support Services
Richard Faulkner is Senior Consultant and Director of Online Services for LBL Strategies, Ltd. He is responsible for the coordination and support of client education, training and strategic planning projects in virtual space including the use of LBL’s web-based strategic information management application, MAPPware 3.0. Faulkner provides support to strategic planning projects in areas including planning process execution management, environmental scan research and information consolidation, online surveys development, deployment and analysis, performance metrics development, data collection and segmentation analysis, implementation support and strategic information system training and support. He has been a member of the LBL team for twelve years providing direct and indirect support to LBL client projects during that time.
Faulkner’s background includes ten years experience in front-line client services and program management for KOOTASCA Community Action, a private nonprofit community action agency serving Itasca and Koochiching Counties in northern Minnesota. Richard worked with Head Start, WIC, LIHEAP, Housing and Weatherization and Minnesota Family Homeless Prevention program staff on shared initiatives as Director of Special Projects responsible for coordination of all inter-program and inter-agency collaborative projects. Projects included development and implementation of the agency’s outcome-based measurement system, agency strategic planning, developments for integrated funding and outcomes reporting between local nonprofits and the Minnesota Department of Finance, coordination of multi-county needs assessment processes and governance/oversight to federally funded multi-county welfare reform initiatives. During his tenure at KOOTASCA Faulkner also served as Coordinator of Crisis Outreach Services for Itasca County and Coordinator of Itasca County Head Start Family Resource Centers.
Prior to 1992, Faulkner taught physical science at the middle school level and worked as a commercial and editorial photographer with work ranging from national ads for McDonalds, Kraft and Pillsbury to photo illustrations of people in Esquire, Us and Time magazines. Faulkner completed an independent photo-documentary project with collaborating photographer, Thomas Lindfors, entitled “American Nile: Field/Faith/Family” that is now part of the permanent collection of the North Dakota Museum of Art.