Phase 4.LL – Mini Case Study – NATS Effective Strategies for Long-term Growth


Air travel has become a regular part of life for many people, but managing the processes surrounding it is far from simple. During the summer of 2012 the UK welcomed around 200,000 more air passengers through Heathrow and Gatwick airports than in a non- Olympic year. Over 3,000 extra flight slots were needed for the visitors and athletes for the London Olympic Games. Making sure all flights have a safe landing and take-off is part of the responsibilities of NATS.

NATS is a global air navigation provider. The organisation was originally established in 1962 as a government body but in 2001 became a Public/Private Partnership (PPP). The PPP model of ownership meant that private funding could be invested into NATS services and infrastructure. Over £123 million has been invested since the PPP was set up.

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