Strategic Management Blog

From Theory to Practice

Six Questions KPI

Six Questions to Answer When You Design A KPI

By Amy Hsieh

It is always a celebratory moment when organizations finally have strategic objectives defined after the exhausting strategic planning process they have gone through. Oftentimes, though, staff jump directly to determining “what should we do to achieve those objectives?” and put all their energies into implementing selected projects. After a year or so, organizations find either that they can’t quantify their …